Reviews are a key factor in a customer's decision to start a session, but going through them all can be time-consuming.The summary based on recent reviews captures the essence of client feedback, highlighting the advisor’s strengths and key themes, while remaining balanced and trustworthy. As new reviews come in, the summary is updated frequently to reflect the advisor’s most current performance and ensure ongoing relevance for customers.It gives customers a quick sense of the advisor’s performance and approach, guiding them where to focus their attention - whether to dive into more reviews, start a session, or explore other advisors who might be a better match.
While it’s aimed at helping customers make quicker, more informed decisions, it also brings value to advisors by encouraging engagement and increasing the likelihood of sessions.
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