1. Purple Ocean Help Center
  2. All articles
  3. For Advisors

For Advisors

Search

Can I offer a client a refund?

Noa Runes
Noa Runes
  • Updated
No. Under no circumstances can you offer a user a refund. If a user asks for one, please tell them to write into Customer Support. Refund requests are handled on a case by case basis, and are rarely granted. 

Was this article helpful?

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.