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Tides follow-up orders FAQ

What are Tryouts?

Picture upload best practices

Advisor Code of Conduct

What is Purple Tides?

Advisor Code of Conduct

How will I know when a client places an order with me?

How do I initiate a withdrawal of funds?

Can I Change My Profile Video? How?

Who can become an advisor on Purple Ocean?

How can I apply to be an advisor on Purple Ocean?

How do I deliver a client order?

How long do I have to deliver each job?

I don’t have time at the moment to accept new orders. What can I do?

How can I increase my revenues on Purple Ocean? No one is ordering with me.

What happens if I don’t deliver an order on time?

I’m experiencing technical difficulties with the app. Who can help me with this?

How and when do I get paid?

Do I have to deliver a video to my clients? Can’t I just message them their reading in the Comments section?

Why won't my video send? It's saying I don't have enough storage space.

Can I connect my Bitwine account to my Purple Ocean account?

How do I apply for a Bitwine Account?

Can I advertise with Purple Ocean? How do I move my profile up on the home page?

How long am I suspended?

Why am I still suspended? When will I be unsuspended?

What is a PayPal fee? Will PayPal take a percentage of my pay?

What should I do if a client threatens or mentions suicide or self-harm?

What do I do if my client didn't give me their name and date of birth like I asked?

Will Purple Ocean send me a copy of my earnings, a 1099, or a W-2 for tax purposes?

My clients didn’t leave me a name or date of birth to help me connect. What do I do?