FAQ: Continuing Your Journey: Purple Ocean & Purple Garden FAQ

Susanna
Susanna
  • Updated

You may notice suggestions to continue with an advisor on Purple Garden after completing a reading on Purple Ocean. This is completely intentional and part of how we support deeper connections and ongoing guidance.

Why am I being shown Purple Garden advisors?

You’ll see this offer when:

  • Your advisor also works on Purple Garden

  • You’re eligible for a time-sensitive offer

  • We believe you may benefit from a longer or live session

Purple Garden offers live chats, voice calls, and video readings, which are not available on Purple Ocean. If your advisor is active on both apps, this is a way to continue your session in real time.


What is this new offer I’m seeing?

Sometimes we share limited-time promotions — such as discounted chats or bonus minutes — to encourage you to reconnect with an advisor on Purple Garden. These are optional and designed to support follow-up insights or a deeper reading experience.


Do I need a separate account?

Yes. Purple Ocean and Purple Garden are separate platforms, so you’ll need to create a new account on Purple Garden. You can use the same email address to keep things simple and ensure a smooth transition between the apps. *Note: Credits are not transferable between Purple Ocean and Purple Garden.

Was this article helpful?

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.